SCREEN GUIDE · 11 OCT 2026

Platform AI Support Center

Ask platform questions with access to the supported aggregate context.

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OVERVIEW

What you can do

Question input

Aggregate context

Provider status

Answer review

BEFORE YOU BEGIN

Access & setup

Intended access: Platform administrator.

Platform administrator access.
Choose the relevant school, academic session or child before working.

Use the public sample demo to learn this flow. Your assigned ERP account determines access to actual school records.

STEP BY STEP

How the workflow works

01
Review the provider banner
Platform administrator access.
02
Ask a supported platform question
Aggregate context is part of the documented workflow.
03
Check the response against the relevant report
Review the result in the connected record or workspace before moving on.

Request fields to understand

Source-declared fields used by related operations; each operation has its own validation and scope.

Field	Declared type	Input
`question`	string	Required by declaration

CURRENT BEHAVIOUR

Rules & current limits

Platform access is distinct from a school role. Online SaaS invoice collection and invitation delivery require configured providers.

Source inventory checked on 11 October 2026. Guide availability confirms documentation publication, not certification of every external service or device flow.

LEARN BY DOING

Try platform ai support center

Open a guided sample workspace, try the available actions, then reset whenever you like. No login required.

Launch guided demo →

FOR IMPLEMENTERS

API & permissions reference

These are the source-matched API operations connected to this guide. Reading this reference does not execute any request.

1 source-declared operations

POST/api/v1/saas/ai-center/ask

Ask a plain-English question about the platform — answered from real, computed aggregates

Platform administrator required

Declared request fields: question (required).

Open the actual application

ERP links use your assigned account. Record-specific pages start from the list so you can choose a real record.

/en/saas/ai-centerOpen ↗